Contact information

Triple C Customer Support

Contact Information

Shop, online-order and customer-service contact details

Contact Triple C for questions about products, online orders, Royal Mail tracking, local collection, payments, returns, refunds or privacy requests.

For help with an existing online order, please include your order number so we can identify the purchase more quickly.

Contact Triple C
  • Email: support@triplecuk.com
  • Telephone: +44 7908 601996
  • Shop: 12 Town Square, Syston, Leicester, LE7 1GZ
  • Website: triplecuk.com
  • Online delivery: United Kingdom only

How to contact us

Email

For orders, returns, product questions and general support.

support@triplecuk.com
Telephone

For customer-service enquiries where telephone support is appropriate.

+44 7908 601996
Website

Browse products and customer-information pages online.

triplecuk.com

Shop and business address

Our Syston address is our physical shop, business contact address, online-order dispatch location, approved local collection point and returns address where a return has been arranged.

Triple C
12 Town Square
Syston, Leicester
LE7 1GZ
United Kingdom
Get directions on Google Maps

Shop opening hours

Days Opening hours
Monday to Tuesday 9:00 AM-6:00 PM
Wednesday 9:00 AM-8:00 PM
Thursday to Saturday 9:00 AM-6:00 PM
Sunday 10:00 AM-3:00 PM

Customer service and fulfilment

Customer Support

Contact: Chloe Mitchell

Customer support for order enquiries, product questions, returns, refunds and general customer-service matters.

Shipping and Fulfilment

Shipping Manager: Leigh Christopher Astill

Order preparation, dispatch, delivery support and local-collection arrangements.

What to include when contacting us

  • Order help: your order number and the name/email used at checkout
  • Delivery help: your order number and Royal Mail tracking number if available
  • Damaged or incorrect item: a description of the issue and photographs where reasonably possible
  • Payment question: your order number if one was created; do not email a full card number, security code or online-banking password
  • Privacy request: enough information for us to identify you and understand the request; we may need to verify identity before disclosing personal information

Returns

Please contact us before posting or bringing back an online return so we can confirm eligibility and give the correct instructions.

For an accepted return by post, Triple C provides a prepaid return label by email at no cost to the customer. Please see our Returns, Refunds and Cancellations Policy.

Local collection

Free local collection from our Syston shop may be selected where displayed during checkout.

Please wait for your Ready for Collection email before travelling to the shop. Same-day collection is not guaranteed.

Business identity

Triple C is a trading name operated by Andrew Walker.

For additional business information, see our Legal Notice and Business Information.